Terms and conditions

Terms and conditions of MAILBOX RENTAL SERVICE and MAIL FORWARDING SERVICE (Feb 2012) UKMailboxes.co.uk


Subject to you the customer following the terms and conditions as set out below Space 4u Self Storage Ltd trading as UKMailboxes.co.uk [we and us] agree to provide a mailbox rental service [the mailbox service] to the customer [you] for the period [the period] at the location [the location] stated in the mailbox service agreement [the agreement].


1) The mailbox service we provide will comprise:


A) We will provide you with a mailbox address at the location for which you agree to pay an initial registration fee.


B) Should you require a physical mailbox we will provide you with a key to that mailbox for which you will pay a Key Deposit refundable on return of the key on termination of your agreement.


C) You can access the mailbox during the location published opening hours.


D) We will receive pre paid items addressed to the mailbox on your behalf from the Royal Mail and/or any other body authorised by law to operate a mail delivery service and place them in the mailbox.


E) We will receive and sign for Special, Registered and Recorded delivery items and packages from carriers on your behalf provided that if you refuse to accept any such items you agree to pay all and any costs associated with their refusal or return.


F) We will receive items for you that require cash on delivery provided that you have deposited the necessary money with us to cover the cost and pre advised us of the delivery.


G) If you choose to use the mailbox address as the Registered Office address for a business at Companies House you agree to give us all statutory information required by Companies House including full names and addresses of company directors and to pay an annual Registered Office Fee.


2A)  Rental for the mailbox service is payable in full and in advance. You agree that no refund will be made if you cancel the agreement or for any unused part of it.


2B) If any rental or other charge is unpaid we shall have a lien over all uncollected items until payment is made in full.


2C) A late payment fee will be charged if rental is not paid within 5 days of the due date.


2D)  If you do not pay the rental for the mailbox within 7 days of the rental being due, or if you are in breach of these terms and conditions, then we may terminate the agreement forthwith without prejudice to any right of action or remedy we may have in respect of any antecedent claim or breach of condition. Following termination you authorise us at our absolute discretion either to destroy, return to sender, or forward to your last known address any items addressed to you that remain at the location and that all and any costs of so doing will be paid by you.


3) You agree


3A) not to use the mailbox for any defamatory, obscene, illegal or immoral purpose and that we are entitled to report any such use to any relevant authority; and


3B)  not to send, to place or cause or allow any immoral, illegal, obscene, defamatory, dangerous or bulky item to the location.


4)  If in our opinion you are in breach of clause 3 of these terms and conditions , then we may terminate this agreement with immediate effect. In such instance there will be no refund of any payment or any part of it.


5) You authorise us and any of our representatives to sign on your behalf for deliveries to the mailbox.


6)  Any person in possession of the mailbox key will be deemed to be authorised by you and we are not bound to check their authority. We will not be liable to you for any loss or damage whatever or however arising in the event that the key is in the possession of an unauthorised person.


7)  If you lose the key to the mailbox or fail to return it to us at the end of the agreement then the Key Deposit will be forfeit. In addition you will be charged a Lock Change Fee.


8) You will indemnify us against any expense, liability, loss, claim or proceedings we may incur arising out of or caused by your use of the mailbox or items placed in it, except to the extent that it is caused by our negligence.


9)  We will not in any event be liable for any indirect or consequential loss, including loss of profit, however it may arise, nor for any liabilities, costs, claims, demands or expenses, resulting from any event beyond our control including , but not limited to, any loss, damage, delay or misdelivery on the part of the Royal Mail or any mail or parcel delivery service.


10) You will not use the mailbox for the storage or delivery of items of value. We do not know the value of any item of mail and will not accept notification of value. Our liability in respect of any damage or loss of any kind is limited to £5 [five pounds] for each claim and in aggregate will not exceed the amount of the rental prepaid for the mailbox.


11) Subject to the provisions of clause 2 of these terms and conditions you may terminate this agreement at any time.


12)  We may decline to accept items for you at our absolute discretion for any reason including but not limited to:


12A) Insufficient or no prepaid postage


12B) You have not paid rental or other charges


12C)  We believe the item is in breach of condition 3 of these terms and conditions


12D)  The item is addressed to a person or organisation that is not listed as an addressee in the agreement


12E) the mailbox is being used for the storage or delivery of items of value


12F)  if you are using the mailbox for the delivery of unreasonably large items or unreasonably large volumes of items


13)  If we refuse to accept an item for you we will try to inform you at your last registered address but we will not be liable for any resulting loss or damage or other consequence to you or any third party.


14)  Items received for you that are too large for the mailbox will be subject to an Oversize handling fee.


15)  If you receive more items than the capacity of the mailbox for more than 50% of any month then we will upgrade you to the next size of mailbox and you agree to pay the difference in rental fees


16)  You will supply us with


16A)  Full name, address, and contact telephone numbers of each person for whom items are to be received held or forwarded


16B) Reason for renting the mailbox, or description of business activity


16C) Two forms of identification for each person named as clause 16A. One to be a photographic proof of identity such as a National Identity Card or Passport and the other a proof of address such as a recent utility bill [maximum 3 months old]. Certified copies of the ID documents will be held on file and disclosed to all appropriate legal authorities on request.


17)  Mailbox addressees you may use


17A) Personal Mailbox with your own name and that of one other person without an additional charge. A Personal Mailbox may not be used for business or commercial purposes [i.e. the sale or provision of goods or services].


17B) a Business Mailbox for up to four persons or entities.


17C)  a Corporate Mailbox for up to ten persons or entities.


17D)  For each additional name on a Business Mailbox and a Corporate Mailbox a monthly fee per name will be charged.




18A) You may choose a mail forwarding service whereby we will forward mail to your nominated address on an agreed basis. You will be charged a Forwarding fee in addition to the mailbox rental, packaging and postal or other shipping charges each time items are consolidated and forwarded.


18B)  You will leave an agreed sum with us to cover the costs of packaging and forwarding [minimum £25] and will keep this sum topped up on a monthly basis or more frequently if required.


18C)  We will only forward items if you have sufficient funds left with us for that purpose.


19)  It is your responsibility to notify us of all changes to home, registered, business or forwarding addresses, and changes of directors and mailbox addressees during the length of the agreement.


20A)  Both our and your rights and obligations under this agreement shall be governed and construed in accordance with English law


20B) You may not assign any of your rights or benefits hereunder


20C)  These terms and conditions shall prevail notwithstanding any conflict with the terms and conditions of any order or contract submitted by you in respect of the Mailbox Service or any other services we may provide.

Copyright Space 4 U Self Storage Ltd Feb 2012.